Shipping & Returns
Shipping & Returns Policy
Last Updated: March 2026
Shipping Information
Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order ships.
Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping (Turkey): 3-5 business days
- Express Shipping (Turkey): 1-2 business days
- International Standard: 7-15 business days (depending on destination)
- International Express: 3-7 business days (depending on destination)
Note: Delivery times are estimates and may vary due to customs processing, holidays, or unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. We offer free standard shipping on orders over [Amount] TRY within Turkey.
International Shipping
We ship worldwide! International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our product or shipping prices and must be paid by the recipient upon delivery.
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can track your package through our shipping carrier's website or contact us via WhatsApp for assistance.
Returns & Exchanges
30-Day Return Policy
We want you to love your PalStyle48 purchase! If you're not completely satisfied, you may return unworn, unwashed items with original tags attached within 30 days of delivery for a full refund or exchange.
Return Conditions
To be eligible for a return, items must:
- Be in original, unworn, and unwashed condition
- Have all original tags attached
- Be returned in original packaging
- Include proof of purchase (order confirmation or receipt)
Non-Returnable Items
The following items cannot be returned:
- Custom or personalized items
- Items marked as final sale
- Items damaged due to misuse or wear
- Items without original tags or packaging
How to Initiate a Return
- Contact us via email or WhatsApp within 30 days of receiving your order
- Provide your order number and reason for return
- We'll send you return instructions and a return authorization number
- Pack items securely with all original materials
- Ship the package to our return address (provided in instructions)
Return Shipping Costs
- Defective or Wrong Items: We cover return shipping costs
- Change of Mind: Customer is responsible for return shipping costs
- Exchanges: We cover shipping for the replacement item
Refund Processing
Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please allow additional time for your bank or credit card company to process the refund.
Exchanges
If you need a different size or color, we're happy to exchange your item! Follow the return process above and indicate you'd like an exchange. We'll ship your replacement item once we receive your return.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We'll arrange for a replacement or full refund at no cost to you, including return shipping.
Lost or Stolen Packages
We're not responsible for packages lost or stolen after confirmed delivery. However, we'll work with you and the shipping carrier to resolve the issue. We recommend purchasing shipping insurance for high-value orders.
Contact Us
For shipping or return questions, reach out to us:
- Email: support@palstyle48.com
- WhatsApp: [Your WhatsApp Number]
- Response Time: Within 24 hours
Need Help? Our customer service team is here to assist you with any questions about shipping or returns. Contact us via WhatsApp for the fastest response!